Privacy Policy

Last updated: January 2026

1. Introduction

Bamigos ("we", "our", or "us") operates the MotionPlay software and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

When you register, we collect:

  • Name
  • Email address
  • Company name (optional)
  • Country
  • Payment information (processed by Stripe)

2.2 Technical Information

Our desktop application collects:

  • Machine identifier (hardware fingerprint for license verification)
  • Operating system version
  • Application version
  • Last activation timestamp

2.3 Usage Data

We may collect anonymous usage statistics including:

  • Games played (for improving recommendations)
  • Application errors (for debugging)
  • Feature usage patterns

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Verify license compliance
  • Send service-related communications
  • Provide customer support
  • Improve our products and services
  • Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: Stripe processes payments and stores payment methods
  • Service Providers: Hosting (DigitalOcean), email (Resend), analytics
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted database storage
  • Secure password hashing (bcrypt)
  • Regular security audits

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data as follows:

  • Account Data: Until you delete your account
  • Payment Records: 7 years (legal requirement)
  • Usage Logs: 90 days
  • Support Tickets: 2 years after resolution

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Request your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@motionplay.au

8. GDPR Compliance (EU Users)

For users in the European Economic Area, we process data under the following legal bases:

  • Contract: Processing necessary to provide the Service
  • Legitimate Interest: Fraud prevention, service improvement
  • Legal Obligation: Tax and accounting requirements
  • Consent: Marketing communications (where required)

9. Cookies and Tracking

Our website uses cookies for:

  • Essential: Authentication and session management
  • Functional: User preferences
  • Analytics: Understanding usage patterns (anonymized)

You can control cookies through your browser settings.

10. Children's Privacy

Our Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect data from children. The games in our platform may be played by children, but accounts must be created by adults.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We use appropriate safeguards such as Standard Contractual Clauses for EU data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates the most recent revision.

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@motionplay.au
Support: support@motionplay.au
Website: motionplay.au